Cleer, Inc. Limited Warranty (United States Only)
Cleer, Inc. warrants this product against defects in material or workmanship for (1) year as set forth below when purchased directly from Cleer, Inc. or a Cleer, Inc. retailer. Pursuant to this Limited Warranty, Cleer, Inc. will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your exclusive remedies.
Labor: For a period of (1) year from the original date of purchase of the product (“Labor Warranty”), Cleer, Inc. will, at its option, repair or replace with new or refurbished product, product determined to be defective. If Cleer, Inc. elects to replace the product after this Labor Warranty has expired but while the parts warranty is still in effect, it will do so for the applicable labor charge.
Parts: For a period of (1) year from the original date of purchase of the product (“Parts Warranty”), Cleer, Inc will supply new or refurbished replacement parts in exchange for parts determined to be defective.
This Limited Warranty covers only the hardware components packaged with the product. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the product; any such software is provided “AS IS” unless expressly provided for in any enclosed software Limited Warranty. Please refer to the End User License Agreements included with the product for your rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to the original Cleer, Inc. retailer (point of purchase) or Cleer, Inc. Customer Service. It is your responsibility to backup any data, software or other materials you may have stored or preserved on your unit. It is unlikely that such data, software, or other materials will be lost or reformatted during service and Cleer, Inc. will not be responsible for any such damage or loss. A dated purchase receipt from Cleer, Inc. or a Cleer, Inc. retailer is required. For specific instructions on how to obtain warranty service for your product,
Visit the Cleer, Inc. website: www.cleeraudio.com
Or call Cleer, Inc. Customer Service at: 1 888 672 5337 (67 CLEER)
or write at Cleer, Inc.
11440 West Bernardo Court
Suite 274, San Diego, CA 92127
For an accessory or part not available from your authorized dealer call: 1 888 672 5337 (67 CLEER)Following warranty service, your original product or a replacement product will be returned to you as your product was configured when originally purchased. Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original Limited Warranty period or for (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become property of Cleer, Inc. This Limited Warranty shall not apply to: (a) consumable parts, such as batteries that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) defects caused by normal wear and tear or otherwise due to the normal aging of the device; (d) damage caused by accident, negligence, abuse, misuse, fire, earthquakes, acts of God or damage resulting from liquid outside of the approved levels; (e) damage caused by operating the device outside Cleer, Inc. published guidelines; (f) damage caused by service performed by anyone who is not a representative of Cleer, Inc. or a Cleer, Inc. authorized service provider; (g) products whose seals are tampered; (h) products whose serial numbers have been removed or defaced from such product; (i) modifications, alterations or repairs to the product made by a party other than Cleer, Inc. or a party authorized by Cleer, Inc.; (j) any failure by End User or a third party to comply with environmental and storage requirements for the product specified by Cleer, Inc., including, without limitation, temperature or humidity ranges; or (k) use of the product in combination with any third-party devices or products that have not been provided or recommended by Cleer, Inc.. This Limited Warranty is valid only in the United States. LIMITATION ON DAMAGES: CLEER, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.