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ARC Open Ear True Wireless Earbuds
Arc is our new open ear series earbuds. Featuring an earhook design and a flexible hinge for a comfortable secure fit, these open earbuds do not cover the ear canal, instead they channel audio directly into your ear. This unique design allows you to maintain spatial awareness and still enjoy your audio.$99.99
Overview
ULTIMATE FIT
Open-Ear Design with a Flexible Fit
Arc open ear headphones fit passively, without blocking out the sounds around you. Our unique, earhook with flexible hinge design ensures a no-pinch, comfortable fit around your ear.
STAY CONNECTED
Open-Ear
Experience powerful sound without sacrificing spatial awareness. Arc open ear headphones do not obstruct your ear canal, instead they direct high-quality audio precisely into your ear. Meaning you can stay safe while keeping aware of your surroundings while listening to your music or podcast.
16.2MM DRIVERS
Powerful & Dynamic Audio
Experience dynamic and rich audio quality without sacrificing volume and bass thanks to Arc’s 16.2mm neodymium drivers that beam audio toward your ears.
GO-ALL-DAY
Battery Life & Charging
Go further with Arc’s lasting 7hrs of battery life. Charge the Arc seamlessly with the charging-pad integrated carrying case.
CONTROL AT YOUR FINGERTIPS
Simple Touch Control
Quickly adjust volume, skip tracks, play and pause music, take and end calls with simple touch gestures. With a simple touch and hold, easily access your phones default voice assistant.
CUSTOMIZABLE PERFORMANCE
Cleer+App
With the free Cleer+ App, you can personalize and adjust the EQ and music playback. Customize device controls, and receive firmware updates.
What’s in the box
ARC Open Ear True Wireless Earbuds
Carrying Case with Integrated Charger
Quick Start Guide, User Manual, Warranty Card
Product Manual
ARC Quick Start Guide (PDF)ARC Specs
General
- Weight14.5g (per earbud), 96.5g (both earbuds and case)
- Driver16.2mm Neodymium Dynamic Driver
- Frequency Response20Hz-20kHz
- Headphone TypeOpen-Ear True Wireless Earbuds
- MicrophonescVc 2-mic Beamforming
- InputsBluetooth
Bluetooth
- Bluetooth Version 5.0
- Audio FormatsMP3, SBC, aptX
Battery
- Battery Life7hrs
- Charge MethodUSB-A Integrated Carry Case
- Quick Charge10min charge provides 1hr
Features
- -Open-Ear, Earhook Style Earbud with Flexible Hinge
- -Open-Ear design for spatial awareness
- -Touch Controls
- -Sound Personalization via Cleer+ App
FAQ
Basic spec
What is the playback time of Arc?
ARC can provide you 7 hours playback time continuously with a fully charged battery
What is the charging time of Arc?
The ARC has a pogo pin charging port, and it takes only 2 hours to fully charge with the 5V1A output adapter.
What is the standby time Arc?
ARC has an audio signal detection function. Out of the box, the setting is at 15 minutes before shutting off. You can adjust the signal detection setting to a different time or shut it off in the Cleer + App.
What is the battery capacity of Arc?
ARC open ear wireless earbuds comes with a high-capacity polymer lithium-ion battery with a capacity of 300 mAh.
What size power adapter should be used to charge for Arc?
A 5V1A qualified adapter or a computer's USB interface is recommended for charging the ARC
What charging port type using on Arc?
ARC open earbuds has a pogo pin charging port.
Is a power adaptor included?
The power adaptor needs to be purchased separately. A 5V1A qualified adapter is recommended.
What is the weight of Arc?
Each ARC weighs 16 grams (.03 lb). With the case, the total weight is 107g (0.23 lb).
Is Arc waterproof?
The ARC open earbuds is rated for IPX3 water resistance.
What is the speaker size of Arc?
ARC uses two 16.2mm high quality neodymium dynamic drivers and two passive bass reflex ports.
What color does Arc have?
There are two colors for ARC: Midnight Blue and Light Grey
What is the Bluetooth version of Arc?
Bluetooth version 5.0
What Bluetooth chipset is using on Arc?
ARC uses the Qualcomm QCC5124 chipset.
What operating temperature is suitable for Arc?
ARC open ear true wireless earbuds has a suitable operating temperature of 5-35°C/41-95°F. Excessive or too low temperature may affect product performance.
Can the Arc be paired with Android phone or Apple iPhone?
Yes. ARC uses Bluetooth 5.0 and is backwards compatible with older versions. Arc can be connected to Bluetooth-enabled mobile phones (Android/iOS), tablets, PCs, TVs and other electronic devices.
Does Arc support aptX?
Yes
Does Arc support AAC?
No
Can Arc be used in the shower?
It is not recommended to wear ARC in the shower and in a bath.
Can you clean the metal mesh with a wet tissue or towel?
Yes, but be cautious to avoid water splashing into speaker.
Product function
How to connect your Arc to a smart phone?
With your ARC already powered on, a simple press of the power button will put your headphones into bluetooth pairing mode, which is indicated by a flashing red and white LED and the voice prompt "Looking for device." At this point, locate "Cleer ARC" on the bluetooth list of your smart device and select it to pair.
Can ARC connect to a computer?
As long as your computer supports Bluetooth audio, you can connect ARC to your computer.
How do you connect ARC to more than 1 device?
The process to pair more than 1 device is the same as pairing a single device- please see "How do you connect ARC to a smart phone?" ARC open ear true wireless earbuds will remember and automatically connect to the last two devices it has been paired to.
Can ARC connect to two devices?
It can connect to many different devices but will only operate with one device at a time.
How do you clear ARC's bluetooth memory?
To clear ARC's bluetooth pairing history, first enter pairing mode by a single press of the power button while the device is on. Once in pairing mode, press and hold the power button until the device turns off- this signifies that the bluetooth history has been reset.
Does Arc reconnect automatically after disconnecting?
Yes, when ARC is powered on, or if it re-enters Bluetooth range within 10 minutes, it will automatically reconnect.
Is the bluetooth connection stable?
The ARC is using Qualcomm's 5124 solution alongside a specially designed Bluetooth antenna. This results in Bluetooth connectivity that is more stable, faster, and more resistant to interference.
Can you make a call?
Yes, ARC has a custom-designed dual microphone solution to make your voice sound crystal clear.
Is the music automatically suspended when there is a call?
Yes, your music will automatically pause when your ARC detect an incoming call.
Is there voice assistant support?
Simply hold your finger on to the logo of one of the Arc and it will activate the native voice assistant in your mobile device.
Can we speak when playing games?
Yes, ARC has a custom-designed dual microphone solution to make your voice sound crystal clear.
Is there audio delay when playing games?
The ARC uses Qualcomm's advanced Apt-X Low Latency audio decoding technology and ultra-low-latency transmission to fully meet the demanding sound quality requirements for games and video. To utilize this technology, the source device must support apt-X Low Latency decoding.
Are there microphones?
The ARC has two microphones that work together to support hands-free calling and other communication.
Is there an LED indicator?
There is one indicator light near the power button to show the current status of the headphone.
Does ARC have tracking controls for music?
Yes, you can change songs forward or backward via the touch pad on the left earcup.
Does ARC feel uncomfortable when worn for a long time?
After a lot of testing and research, we are confident ARC can be worn comfortably for a long time. If you ever do feel uncomfortable, we recommend taking a break.
Where can I find the current battery status of my ARC headphones?
The battery life indicator is located on the Cleer + App when connected to your mobile device.
Is there a low battery reminder?
Yes. When the speaker battery is less than 10%, you will hear a “low battery” voice prompt.
Where can I download Cleer + App?
Cleer + app is avaliable at Apple AppStore and Google Playstore
Can I rename my ARC headphones in my bluetooth settings?
Yes, you can rename your ARC open earbuds in the Cleer + app or in your phone's Bluetooth settings.
Does the music pause when I remove my headphones?
No, the ARC earbuds does not have the ability to detect when the earbuds are removed and then replaced.
Does it support power off timer?
The power off timer can be set in the Cleer + App
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Open Ear True Wireless Earbuds
$99.99
Derek C (verified owner) –
I have been looking for the longest for earbuds that don’t actually go into your ear like most do. Cleer Audio just came out with these, so I decided to take a chance on these. The short verdict: very good if you’re looking for this type of ear bud.
Pros:
They don’t go into your ear canal which is great.
You can hear ambient sound (good and bad) without having to turn on some ambient sound setting that just hisses in your ear anyway.
They are comfortable. They wrap around your ear but just rest on them without applying pressure. You could probably fall asleep with these things on.
You can fast-forward, go to the next track, raise or lower the volume, and other functions by tapping the right or left earpiece using certain touch and hold combinations.
Sound is good although being an open-ear design does limit the fidelity some compared to in-ear designs but that’s to be expected. They do sound better than I anticipated.
Voice quality for phone calls was excellent. I didn’t test it in a noisy or windy environment yet though.
Comes with a carrying/charging case and you can download an accompanying app to tweak the sound settings.
Cons:
The accompanying app is pretty basic with an equalizer and that’s about it. Didn’t really change the sound much so I kept it on normal.
No widget options from the app for controls or even the battery percentage. I’d really like to have that on my home screen.
Case has a 10 inch USB cable charging cable attached which is quite short. There is no battery in the case, so you will always have to plug these in to charge. I’d recommend keeping a 3 foot USB extension cable in your bag so it’s easier to charge it.
No wireless charging support either.
Volume seems decent, but I think it’d get overwhelmed in a very noisy environment.
Overall, I’m happy with these. I bought them for my wife since she never like in-ear designs either. I’ll probably get another set for me to keep with my laptop and to use at work since they are not as noticeable or as bulky as over-ear headphones.
Jordan Turner (store manager) –
Derek, thank you for your detailed review of our new ARC Open Ear earbuds. We’ll take your Cons back to our Engineering team for improvements going forward. Thank you once again!
cindy byers (verified owner) –
Have only had for 5 days but have walked 3 miles with them and flew commercial 4 hours with them.
I needed a non in your ear bud. Had some samsung pro buds that tore up my inner ears with pain irritation and infection. Always had trouble with buds staying in or being comfortable. No worries here. These open ear arc rest on the outside of the ear opening. Ears need to breath and drain! The over ear design keeps them comfortably in place! So the sound is very good IMHO. I am not an audiophile but thought audio was very good. Phone calls were great. While flying had to turn up high to hear my movie over the jet engines. Still nice overall that you can hear and be aware of surrounding sounds Still learning the touch pad. Partly me and also it’s a bit finicky or jumpy to the touch. Charging is my only disappointment. Was hoping the charging case could hold a charge and deliver to buds when the case is not plugged in. Kind of like other bud cases. The case is sleek looking and yes could use a longer cord. Hope this helps. I am enjoying them and looking forward to using them for quite some time. LOVE the fact they don’t irritate my ears and are comfortable. I don’t know how they compare to the bone conduction headphones. So far very happy with my purchase and my limited interaction with customer service regarding shipping was 5 star. I think her name was Linda and she was great…like deserves a raise great!
Jordan Turner (store manager) –
Thank you Cindy for the great review! We will definitely share your comment with Linda!
Lila Krehl (verified owner) –
Purchased for my son. He’s on the fence if he likes them or not. Going to give it a few days, otherwise I will return.
Says sound is great. Cannot figure out how to adjust volume up and down from the earpiece itself.
Jordan Turner (store manager) –
Hi Lila, all the touch controls are listed in the included Quick Start Guide. In order to turn the volume up, you simply double tap and hold on the second tap (do not release finger after second tap) on the right earbuds. To turn the volume down you do the same action on the left earbud. Note that the volume will continuously raise or lower for however long you hold your finger on the second tap. I hope this is helpful!
Craig Waldron –
I don’t like them They don’t fit on my ears properly And when I’m on a train I can’t hear nothing as far as Play music They are too long or too high up in the air to hear anything They are not for me
Jordan Turner (store manager) –
Hi Craig,
Sorry to hear you are having issues with the Arc. I recommend reaching out to our customer support if you are having issues with fit or if you want to return them.
Lynne Busby (verified owner) –
I have had these for a few months. They are very comfortable. I run with them and they have great sound and you can hear things going on around you. 2 negatives- the charging cord (Too short). Also, would rather have a charging cord that detaches. I am concerned when the wire wears out and doesn’t charge anymore, do I have to by a whole new charging container? Also, it would be great if the case could charge the earbuds as well.
I would give it 5 stars if the charging cord issue was better.
Snwbrdrmom –
I have Cleer headphones for travel (so worth it) and wanted something for wearing around house and outside. These fit the bill and more!!! Great sound, great fit, easy to put on and easy setup. I wear glasses and while wearing both I had no issues, very comfortable and they stay put. While wearing them I was able to hear what was going on in my surroundings as well as listen to great sounding music. Not sure why there aren’t more reviews, for the price point, they are superior and can’t go wrong. Get a pair, you won’t be disappointed, it’s like having a huge surround sound system in a tiny package.