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ALLY PLUS II True Wireless Noise Cancelling Earbuds
Ally Plus II true wireless noise cancelling earbuds deliver industry-leading noise cancellation, and battery life for up to 11hrs of playback. Featuring strong wireless connectivity, enhanced call quality with dual-microphones, and Qualcomm cVc 8th generation noise reduction technology, these are a perfect companion for on-the-go lifestyles. With the Cleer+ app, you can customize noise cancellation and sound performance.$129.99
Overview
PEACE & QUIET
Noise Cancellation
& Ambient Mode
Industry leading active noise cancellation with Feed Forward and Feed Backward technology and custom filters provide up to 34dB for the peace and quiet you need while on-the-go. Ambient Awareness mode allows you to let the outside audio in to hear the world around you without removing your true wireless earbuds.
GO-ALL-DAY
Upgraded Battery
Extended battery life with up to 33hrs of on-the-go playback with the included charging case. *11hr battery life on full charge, 22hrs addtional with the charging case. Charging case supports USB-C and Qi wireless docks (not included).
DISTORTION-FREE
Powerful Sound
Cleer Acoustic Labs custom tuned 10mm dynamic graphene drivers deliver vibrant audio performance and powerful bass. Bluetooth® 5.2 with AptX™, AptX™ Adaptive, and dual microphones for enhanced call quality.
IPX4 WATER & SWEAT RESISTANT
Activity-Proof
IPX4 certified sweatproof and water resistant design provides confidence that the Ally Plus II True Wireless Earbuds will make it through workouts or being caught in the rain.
CUSTOMIZABLE PERFORMANCE
Cleer+ App & Mimi Sound Personalization
With the free Cleer+ App, you can customize EQ, Noise Cancellation and Ambient levels, get firmware updates and more. Every ear is unique and as a result, we all hear differently. By assessing your hearing ability through the Mimi Hearing Test in our Cleer+ App, Mimi provides the best sound personalization for your ears.
CONTROL AT YOUR FINGERTIPS
Customizable Controls
Intuitive Touch Pad gestures allow you to control music, volume, calls, and your voice assistant. With the free Cleer+ App, you can customize touch gestures and their functions.
WHAT’S INSIDE THE BOX
Ally Plus II Earbuds & Charging Case
Quick Start Guide, User Manual, Warranty Card
Charging Cable USB-C to USB-A
Round ear-tips XS / S / L / XL *M size pre-attached to Earbuds
Angled ear-tips S / M / L
PRODUCT MANUAL
ALLY PLUS II Quick Start Guide (PDF)ALLY PLUS II Specs
General
- Weight6.8g (per earpiece), 58g (both earpieces and case)
- Driver10mm graphene dynamic driver
- Frequency Response20Hz-20kHz
- Headphone TypeTrue Wireless Earbuds
- MicrophonesQualcomm cVc 8th gen
- InputsBluetooth
Bluetooth
- Bluetooth Version5.2
- Audio FormatsMP3, SBC, aptX Adaptive
Battery
- Battery LifeUp to 11hrs per earbud, Up to 22 adtl. hrs with charging case
- Charge MethodQi wireless charging enabled/USB-C Charge Case
- Quick Charge5min charge provides 1hr; less than 2hrs for full charge via USB-C
Features
- -Adaptive Active Noise Cancellation suppressing sound by 34dB
- -Ambient Sound Control
- -IPX4 water resistance certified (earbuds only)
- -Touch Controls
- -Wear Detection Auto Play/Pause
- -Sound Personalization via Cleer+ App
- -Mimi Hearing Health Sound Personalization via Cleer+ App
FAQ
BASIC SPEC
What is the playback time of Ally Plus II?
Ally Plus II true wirless earbuds provides up to 11 hours of playback with ANC off, or up to 10 hours of playback with ANC on when fully charged.
What is the charging time of Ally Plus II?
Ally Plus II's charging case will be fully charged in 2 hours when using 5V1A wall adaptor.
What is the battery capacity of Ally Plus II?
Each Ally Plus II is equipped with a high-capacity polymer lithium-ion battery. Battery capacity for each earbud is 85mAh, while the charging case is 500mAh.
What charging adapter can be used to charge the case?
For best results, it's recommend that you use a 5V1A qualified adapter or use a computer's USB interface to charge the case.
What charging port type is used on Ally Plus II?
The Ally Plus II wireless noise cancelling earbuds charging case has a USB-C charging port and is also Qi enabled for use with compatible wireless charging pads.
Is a power adaptor included?
No, a power adaptor is not included. To charge the Ally Plus II wireless noise cancelling earbuds case, please use a 5V1A power adaptor.
What is the weight of Ally Plus II?
Ally Plus II wireless earbud weights 6.8g/0.015 lb. The charging case weights 44.4g/0.098 lb.
What is the speaker size of Ally Plus II?
Ally Plus II has 10mm high quality graphene coated neodymium dynamic drivers.
What color does Ally Plus II have?
Ally Plus II is available in 2 colors; Navy and Stone
What is the Bluetooth version of Ally Plus II?
Bluetooth 5.2
What Bluetooth chipset does Ally Plus II use?
Qualcomm QCC5141 chipset
What operating temperature is suitable for Ally Plus II?
Ally Plus II has a suitable operating temperature of 5-35°/41-95°F. If Ally Plus II becomes is placed in excessive heat or low temperatures, product performance many be affected.
Does Ally Plus II can be paired with Android phone or Apple iPhone?
Yes. Ally Plus II is Bluetooth 5.2 and backward compatible with older Bluetooth versions. It can be connected to all Bluetooth-enabled mobile phones (Android/iOS), tablet, PC, TV and other electronic devices
Does Ally Plus II support aptX?
Yes, Ally Plus II supports aptX adaptive and is backwards compatible with aptX and aptX HD supported devices
Does Ally Plus II support Active Noise Cancellation?
Yes, Ally Plus II supports Active Noise Cancellation, noise cancellation strength can be adjusted via the Cleer+ app.
How many different sizes of eartips do you provide?
5 sizes of round silicone ear-tips and 3 sizes of angled silicone ear-tips, test and switch between sizes to find the correct fit. You want to have a comfortable seal with the eartip.
PRODUCT FUNCTION
How do you pair to a smart phone with Ally Plus II?
Rapidly tap the touchpad on either earbud 5 times, the earbud indicator LED flashes red and white (Blue) alternately. At this time, the earbuds will enter Bluetooth pairing mode. Select Cleer Ally Plus II in the Bluetooth list on your phone or computer to connect your device. Please refer to the owners manual for additional information on how to pair the Ally Plus II earbuds.
Can Ally Plus II be connected to a computer?
Yes, Ally Plus II wireless noise cancelling earbuds can be connected with computers that supports Bluetooth.
Where can I download the Cleer+ App
Cleer + app can be found in the Apple App and Google Play app stores. Simply search Cleer+
I'm having issues pairing the earbuds to the Cleer+ app?
1. Remove/Uninstall all the Cleer+ app on your phone. 2. Forget the device in your Bluetooth list (Ally Plus II) 3. Re-install the Cleer+ app from your selected app store 4. Pair the Ally Plus II to your smart device. (5 rapid taps to touch pad then hold finger on the touchpad on either earbud. For more info on pairing your earbuds refer to user manual 5. Once paired, place the Ally Plus II earbuds back into their charging case. 6. Open the Cleer+ app 7. Remove Ally Plus II from charging case 8. Follow on-screen prompt to pair to app. 9. Ally Plus II should be paired to app. If you're still running into issues, please contact our customer support via our website.
Does Ally Plus II reconnect automatically after disconnected?
Yes, when the Ally Plus II is powered on, and is within Bluetooth range it will automatically reconnect.
How can you connect Ally Plus II to a second device?
Manually enter Bluetooth pairing mode on the Ally Plus II. When in pairing mode, Cleer Ally Plus II should appear in your Bluetooth device setting on your phone. Please refer to the Ally Plus II user manual for complete instructions.
Can Ally Plus II be connected to two devices at the same time?
No, Ally Plus II Earbuds only can be paired and connected to one device at a time.
How to clear Ally Plus II's Bluetooth memory?
"To clear the pairing memory, take the following steps: 1. Put both earbuds into the Bluetooth pairing mode; 2. Press and hold the touchpad (3 seconds) until the red light flashes 3 times; 3. The pairing memory is cleared."
Is the bluetooth connection stable?
The Ally Plus II is using Qualcomm QCC5141 solution alongside a specially designed Bluetooth antenna. According to Bluetooth version 5.2, this results in Bluetooth connectivity that is more stable, faster, and more resistant to interference.
How to control your Ally Plus II?
There is a touch panel on each Ally Plus II earbud for control.
What functions does the Ally Plus II touchpad control?
The touchpad can control play/pause music, volume and answer/hang up calls. It can also control track skip, noise cancellation/ambient modes. The touchpad functions can be customized through the Cleer+ app.
Can I make a call with the Ally Plus II earbud?
Yes, each earbud is equipped with separate microphones, which can be used to support calls on either side of earbuds.
Is the music automatically paused when there is a call?
Yes. When there you answer a call with either Ally Plus II true wireless noise cancelling earbuds, the music will automatically pause. When you hang up, your music will resume.
Does the music stop/start when earbuds are removed or placed back into your ears?
Yes, each earbud has a sensor that will pause music when you remove an earbud or re-start music when you place them back into your ear.
Is there voice assistant?
Ally Plus II can trigger your connected devices' default voice assistant by a long press of the touchpad
Is there LED indicator?
Ally Plus II true wireless noise cancelling earbuds have an indicator on each side. In different states, there will be different lights. The Ally Plus II charging case also has an indicator light which shows battery status. For more information on LED indicator lights and what they mean, please refer to the user manual.
Will the remaining battery capacity be displayed after connecting the phone?
You can check the earbuds battery level on Cleer+ app.
Is there a low battery warning?
Yes. When the battery is less than 10%, there will be a “low battery” voice prompt.
Does it support power off timer?
No, but the earbuds will turn off once placed into the charging case
Can you rename the Earbuds in your device?
Yes, user can the Earbuds in the Cleer+ App or mobile phone Bluetooth setting.
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True Wireless Noise Cancelling Earbuds
$129.99
Grace B –
These have been a life saver. I have auditory processing issues and they have saved me some headache. Everything worked as it says and I’m happy with their performance. I recommend taking the time to set everything up and find the ear nubs right for you (had a few times they fell out before I found the right size). Sometimes has issues with bluetooth connection if you’re walking and your phone is in your pocket. Also with charging it sometimes doesn’t settle correctly in the case so one earbud doesn’t charge, BUT does charge fairly quickly. Overall 4.6 and I’m super satisfied with this product.
Howard May –
Cleer Ally Plus II are some of the best earbuds I have ever owned. The sound is so defined and cleer. I love the bass and the noise cancelling is phenomenal, up there with some of the best (Bose, Sony, Samsung). I recently switched to these as my new daily go-to over the Samsung Galaxy buds 2. Oh, and battery life, oh my God. I have routinely went a day and a half of constant use listening to videos, talking on the phone, etc. I love them so much I may buy another pair! To Cleer: if you read this, please don’t change the formula you have going on right now, just keep going in the direction you are now. I even had the original pair cleer Ally before they had noise cancelling and they were my daily buds as well. If I could request one simple update, just tune the anc to block a little bit more in the higher frequency range of human voice. DO NOT CHANGE THIS FORMULA!!!
Thanks and God bless you.
Tahjmore Mitchell –
I like everything except the sound quality, it’s just not great at this price compared to other earbuds that cost less than $100
Jordan Turner (store manager) –
Hi Tahjmore, I’m sorry that you aren’t enjoying our Ally Plus II’s. What type of music do you typically like as our sound signature is neutral when initially turned on. Of course, through the Cleer+ App, you can adjust the EQ to your liking and with Mimi Sound Personalization on top of that, you can completely customize it to your specific needs. Thanks for letting us know.
Vinay Chimalgi –
Purchased cleer ally back in Nov2020. It was working absolutely fine till one of the headsets stopped working all-together. Disappointed its lifeline is less than 2years???
Jordan Turner (store manager) –
Hi Vinay, could you reach out to us for support at info@cleeraudio.com
Randolph C Halphen (verified owner) –
I would like to rescind my first review. I solved my issues by deleting 3 of the 7 devices used on my phone. I read we’re 3-4 is the best amount so now I have 4 and the earbuds are working fine and sound fantastic!! I would ask the folks at Cleer to delete my first review or what ever the have to as I do t want it on their site as it’s wrong and I don’t want to misguide anyone. Just don’t have that many devices and you shouldn’t have any issues!
Cleer Audio Lead (store manager) –
Hi Randolph, thank you for the nice Rating and review. I’m happy that our Customer Service team was able to help you out as I checked and they are working with you already. Have a great week.
Harold Velazquez –
I have had these earbuds for about a year and a half, and my experience with them was not great.
The positives: They were loud enough and did alright at noise cancellation.
The negatives: Shortly after I get them I could see that an internal part of the speaker became disconnected. The speakers then would make a sharp squealing sound if I put them in my ears tight enough to keep them fixed in place. Eventually the speakers started to make a squealing noise as soon as I took them out of their case. And now they won’t pair with any device. I have read the users manual and followed the instructions to the letter with no success. I will not be being this brand of earbuds again.
Cleer Audio Team (store manager) –
Hi Harold, I’m sorry to hear you are having these issues with the Ally Plus II. Please contact us by email at info@cleeraudio.com so that we can help resolve the issue.
Jo –
I bought the Ally Plus 2 at the end of October 2021. A year later in October 2022, the earphones started emitting a high-pitched and loud noise in ANC mode. The Taiwanese distributor replaced them with a new pair for me. Then, another year passed, and at the end of October 2023, the earphones again developed the same problem on time. However, the distributor refused to repair them citing an expired warranty and asked me to pay for a new pair. I am extremely disappointed with the product quality and the service approach.
Cleer Audio Team (store manager) –
Hi Jo, sorry to hear about your issues with the Ally Plus II. Please reach out to us at info@cleeraudio.com so we can assist you in resolving this issue.